O/H DOOR CO OF SW WASHINGTON

Called and scheduled new garage door opener. Said 12/17 between 8am-10m, would take 2 hours. I call at 957am on 12/17. They ask for house #, he says what did you need us to do. I tell him again and he says we will be there in 2 hours we assigned your house to McMinnville. How did it take until after the scheduled time to find out this info and my address doesnt exists in McMinnville. Ben was the worker I spoke to and was very short with me. Will find and refer business elsewhere.

Just wanted to share the most Wonderful experience my husband and I had with Over Head Door. I called to explain that the cable had come off the roller and could someone come over to fix it. They sent someone out right away. The service and professionalism was outstanding. We would highly recommend Over Head Door to anyone. 5 STARS for sure.

Made an appointment to get an estimate to convert our garage doors to a hi-lift configuration. They came out in February to measure and we haven’t heard anything from them since. I gave them my business card so they would have all my contact information. We are near the end of April now. An estimate should not take this long.

Just spent 3 days with there customer service trying to get a quote for 3 doors to be installed in a pole barn. 1st response they asked reasonable questions. Replied with pertinent information. Day 2 no response so I inquired as to why. Day 3 the response was to take a look at their website at the options for residential and commercial doors. During the initial round of questions I was asked if I was looking for an insulated door and I said no. On day 3 I was directed to there fine selection of insulated doors. Just facts, no snark. Good luck getting assistance you ask for.

EXCELLENT, EXCELLENT, EXCELLENT!!!I've been trying to reach the original installer (Morkert) for 3 days & can't even leave a message. Called Overhead at 8:30 this morning & she said they could have someone here between 1 & 3. Greg called at 10:30, said he finished the other job early & would I like him to come now. It's now 10 after 11 & my door is fixed & working perfectly. He was extremely friendly & professional. I can't express how happy I am with Overhead Door. Highly recommend them!!!