Reviews
I am very happy with the work provided by Merritt Garage Door and Services. When I called them after hours on a Wednesday, I did not expect such a prompt response. By Friday afternoon, a new motor had been installed for my garage door, demonstrating the company's commitment to quick and efficient service. The technician who helped me was extremely knowledgeable. He took the time to answer all my questions patiently and kindly, ensuring I understood every step of the process. His friendly demeanor and punctual arrival made the experience even more positive. Based on my experience, I would gladly recommend Merritt Garage Door and Services to anyone needing help with their garage doors. Their professionalism, expertise, and outstanding customer service set them apart.
Fran Owen
I was very pleased with the work done by Merritt Garage Doors. The lady who took my call and set up the appointment yesterday was polite and cheerful. Neno, the technician, called ahead and arrived within the set time period. He quickly diagnosed the issue with my garage door (residence) and set about accomplishing repairs. I was impressed by his knowledge and his can-do attitude. He had the garage door functioning in less than an hour. I asked Neno about replacing the door and he helpfully provided a good bit of info. Courteous and competent, Neno certainly engendered confidence in Merritt Garage Doors. Thanks for a well-done job all around.
Mike Pasarilla
Merritt customer service representative scheduled my phoned service request efficiently. Technician kept me informed by phone regarding his expected arrival time. Technician quickly diagnosed my garage door problem and had parts available on his truck to immediately install and get the door operating normally again. Merritt garage door service is definitely a good choice. Very satisfied!
Bob Webber
I do not leave many reviews (good or bad)I couldn’t be more thankful for Merritt Garage doors. I called in because my wife couldn’t get her car out of the garage because the door would raise up and then stop. All their service techs were on jobs already and the owner himself came out got the door open for her and found the issue. I had a prior issue with the garage and a different company come out a year ago quoted me a new door (that I didn’t need) and try and make money off me. Not this company he showed me the issue personally and fixed it for a fair price.If that’s how the owner goes about his business, I 100% recommend and trust his services. Thank you again.
JR S
They gave prompt service and a fair price. Well pleased with the entire experience! Everyone was very courteous and professional. Justin/installer did a great job!!!
Rhonda K
Technician was at my house day after I called the company. He was on time and called approximately 30 minutes ahead to let me know he was on his way.He was professional and polite. Took time to describe the problems with my garage door and explained what could be done before completing any work. I would use this company again in the future. Highly recommend them.
Paul Day
I would give this company more than 5 stars if I could because they surely deserve it! We have 121 dock doors and 2 full size roll up doors at our 700,000 square foot building that operates 364 days a year. When they don't operate it puts us in a bind very quickly. Time is costly in our business and we can't waste any. Which brings me to my point, I met with TJ and his associate to hear his story and the offer his services. After thr meeting we shook hands and he said give us a try when you need something done. I thought, gee, he sure is willing to show his commitment to his word and prove it, ASAP.3 weeks later I did call and ask for service work to be done, they gave me a time range they would be here and they were. The two techs introduced themselves and to my surprise were very polite and eager to hear my needs. They explained what they needed to do and went to work, I have used them now 3 more times and nothing has changed at all. This company is solid and I would not hesitate to refer them to anyone.
Damages Department
The team at Merritt have been responsive and helpful every time we have needed them. Excellent service and products. We will always call Merritt for our garage door needs.