Reviews
Outstanding customer service! Mason was wonderful to work with. He came to see my project on the same day I called. It was very easy to chose the style, color and type of opener to replace the original door. He told me the expected delivery date and it was exactly on time . Installation took 3 hours and now my house has so much more curb appeal . I highly recommend Carr’s!
lori urquhart
I had a problem with my Garage door closing on Monday Presidents Day, a holiday. I called anyway and Don answered on the 3rd ring. I told him my problem and he said he'd stop by in about 1 hour. He was there like he said and after looking at it he pointed out that the top center was bent and broken. He was able to get it open and said i need a new door. My door was 25 years old and I had needed Carrs a couple of times in the last 10 years and was completely satisfied with their work . I asked how much and how soon could I get a new one? He gave me a price and said he could install the new one in the middle of the following week. Well the next day it looked like it was going to crash down I sent a text because it was after hours and I received a reply right away. I received a call the next day and I was told they understood my concern and they could replace it Friday morning. I was relieved and just like she said they were here Friday morning at 8 .They took down the old, replaced the new and were done by noon. A perfect job, clean and complete. Everyone I delt with were friendly and professional. I can't be more happy and satisfied ,thank you.
JOHN MAGUIRE
Carr’s Overhead Doors was fantastic to work with from start to finish. They came out the same day to diagnose the issue with our garage door, and immediately got us on the schedule to repair it the very next day, which we really appreciated.Mason was excellent! As promised, he called to give me a 30 minute heads-up, and arrived both times at the beginning of the 2 hour expected window. He was knowledgeable, easy to work with, and he walked me through several repair options with zero pressure, just guidance. The labor cost was very fair, as Mason also included the pairing of a garage door opener and outdoor keypad. The whole process was smooth and straightforward.We love supporting a small, family owned business, especially when the service is outstanding. We highly recommend Carr’s Overhead Doors and will absolutely use them again.
Amy Cerro
After recommendations from many friends, it was time to call Carr for a home inspection and free estimate to either fix or replace our openers. Glad I did! No games or sales pitches. Mason was great to deal with and no pressure. Price was fair and they offered next day installation. Great experience, very pleased with the new openers. Highly recommend Don and Mason Carr
Jack Mac
My 5 year old torsion spring snapped yesterday and it was replaced and repaired today. I enjoy quick service and it was an easy process to get everything fixed. I think Carr has great service.
Ben Kaplan
I had an issue with my garage door over the weekend. The sticker on the back was from Carr's (my farther had the door installed). I called at 2:20pm Monday afternoon and promptly received a call back from the owner. He was very helpful and professional. I had a technician at my house at 3:05. He also was very friendly and professional. He diagnosed the issue as being a bent pulley from normal wear and tear. I opted to have all 4 pulleys replaced for peace of mind because the price was very reasonable. When the work was done the technician helped me link up the door motor to the mobile app so that I have peace of mind that I've closed the garage door when I've left the house. I'm the caregiver for my mom and have on numerous times turned the car around to go back to my house to make sure I closed the garage. This in itself was worth the price of the service call. I'm grateful for the technician fixing the door and helping me set up the mobile app. Thank you!
Jennifer Pelletier
Best overhead door company in RI, they helped me when I needed a repair at my business and during the Blizzard of 26' my door broke and needed a full replacement. The Bilzzard was on Monday and I had a new door installed on Friday when another company was 2 weeks out. The installer really knows what he's doing and the door is adjusted perfectly. The price was great, the service was unbelievable and the product is exceptional! These guys check off all the boxes! Five star company for sure!