INTEGROUS FENCES & DECKS

this is a long review, but before you spend a ton of money, please read the whole thing.they started out very friendly, very attentive showed up when they said they were going to come did all the work efficiently.Then things started to go wrong. They hit an electrical conduit to the garage and knocked out power completely. They wouldn't take responsibility for it. I had to have my own electrician fix it. They didn't agree to pay for it, so I withheld that amount from the final payment.The condo would also cut off electricity to the pool, we had an algae overgrowth and it cost almost $1000 to clean it.They cut a wax cable going to the garage which knocked out Internet. That was another $700 I spent to repaired.There was a big dip in the patio next to one of the posts after they were done, so The screens weren't flush to the ground. They insisted it was like that. They finally sent somebody out to fix it. It took the guy less than an hour. But I still have to fight with them.After the job was completed, the first time it rained it Leak. Not a small leak. A lot of water. It took several phone calls emails etc. over the next 10 days to get them to come out and fix it. They insisted they install it properly.They fix that leak, but it was still leaking. They said it was condensation. It rained again and leaked a lot. Then they blamed it on one of our gutters. I was standing Under the pergola with one of their technicians, while another one was spraying water from a hose and the water was dripping right in front of us. And now they're insisting it's not their fault.We've spent $160,000 for a leaking pergola and they won't fix it. Every problem that has came up, their answer is it's not our fault we did everything right.

As always, Integrous is reliable and does excellent work. We have used this company several times and recommend it. Tyler and Brandon performed the fence repair, checked everything, and made sure to explain what they did. Great job.

Integrous did a wonderful job from estimate to post-install! Jon was very professional and patient during our planning process, and the two installers on-site were amazing as well. As customers, we were listened to, given feedback to steer our decisions and the finished product speaks for itself. The on-site team was professional, personable and cognizant of the close quarters and neighbors. We couldn't be happier with how it turned out. It's such a beautiful backdrop for our soon-to-be English garden. We would highly recommend Integrous and wished that we could give more stars!

The Integrous crew did a wonderful job installing a combo of cedar privacy and aluminum fencing in our back yard. From the sales staff to the installation crew everyone was friendly, professional, and communicated very well. They even managed to get our fencing installed about a month ahead of the original estimate which was fantastic. Probably the most excited about this is our dog Daisy who basically lives out there now. I highly recommend using Integrous for the quality of materials, workmanship, communication, and top to bottom professionalism.

Take the "less than 5 star" reviews you read on here with a grain of salt, no one company is perfect. However Integrous falls right by that perfect bar and I'm certain you will enjoy your experience with Integrous, we certainly have. From start to finish, everyone was very pleasant, knowledgeable and communication was outstanding. Very special thanks to Jon (our estimator), Sterling and Amanda (office personnel), Julio and Jessie (install team) and everyone behind the scenes to keep them running smoothly. Our fence is beautiful, well constructed and our Puppos feel safe and secure in their new space so thank you greatly!