AMAZING GATES

I shopped around and talked to several other companies before dealing with Amazing Gates. We are so happy to have used them. From the beginning Mark told us exactly about the gate we choose and when he could install it . It was all exactly to what he said. No waiting no run around. John did an excellent job with the installation a full day to install the gate and a full day to install the motor. With beautiful gates like these why would you not get them professionally installed is beyond me. Thank you so much ,we love our gate.

I order and paid for a gate based on company web site pictures and I was sent a different cheaper version, when I brought it to their attention they ghosted me.Very unprofessional !

I just installed a 20 foot concord gate. Do it yourselfers beware the installation instructions on website are not accurate with respect to bottom of gate position being 38 inches from bottom of 9 foot 5 inch gate posts. Double check your gate and hinge locations as noted and don't trust the installation instructions for where the bottom of the gate position will be relative to the post.As for the hinge positions on the concord gate please see first photo below. You can see using the hinge position on the post the gate sits well above the gate post. In none of the on-line photos of installations is this the case and I suspect there's been a change in hinge fabrication or something creating this issue. I called the company and never received call back from Mark the owner. I did receive a call from John a technician and noted he uses a different measuring system to account for where the bottom of gate will be (62 inches from top of post and adds 6 inches to account for clearance). After speaking to John I determined my best option was to lower the hinge position myself. Now please see the full photo of the gate. To me and based on website photos of other installs....that is how the gate position should look relative to the posts. I had to lower the hinges approximately 6 inches to achieve the proper position and had to purchase some hardware to secure the hinge and deal with the frustration. Using the existing hinge position the gate ends would be well above the post as seen in first image which to me looks incorrect.The product overall seems decent but one of the gate panels seems like it may be twisted and this may be related to having to reposition the hinges and may need some persuasion to align.As noted above and from a follow-up perspective I did not hear from the owner and was told I would hear from him. I'm sure he's busy but I paid over $8000 for the materials and I guess he has my money already so doesn't care that I'm not satisfied with the support after receiving the product.

Huge thanks to Geoff and the team at Amazing Gates. As a contractor, finding reliable, honest and fair suppliers to work with is a challenge. Geoff and the team were knowledgeable, friendly and helpful every step of the way. From my original questions before the quote, right through the install process. I HIGHLY recommend these gates/fences.

from start to finish a smooth transition. No hidden costs. Knowledgeable, accommodating, professional installations staff. We are an in Town residential property. I supplied my own gates. If you are considering gates i highly recommend Amazing Gates of Canada