Advance Door Co

Asked for spring adjustment on (1) overhead door in an industrial setting. (2) technicians arrived in (2) different vehicles. 1 of these vehicles towed the 25' manlift (required for job). This manlift was discussed in advance on the day of the appointment. I understood the requirement of height needed. This adjustment to the springs on the overhead door was not an urgent or breakdown issue. I made that clear when the appointment was made. I emphasized the need of the manlift and understood and know the cost of a rental.(We rent one annually for maint use)I was advised the manlift was not a rental and the charge of the lift was approximately $100.00.I got a call later that morning that advanced door was arriving that same day, in just a few hours! I was very pleased. The 2 technicians were very pleasant & professional. They adjusted (1) overhead door, lubricated it, and then lubricated 2 other overhead doors!! Perfect! They were in and out in less than 2 hours! (1.75 hrs X 2 men) = 3.50 hours... Thats exactly how it was billed3.5 hours of labor(1) Can of lubricant(1) Lift(1) fuel surchargeThe bill came to $1,181.60The service and technicians were top notch, timely and did exactly what I needed went another step to lubricated my other 2 doors!That was Awesome!Problem is:$40.00 (generous for a can of lube)$100.00 (for lift & as noted at appointment)$25.00 (generous for fuel surcharge) ... dont know why there were 2 trucksThat totals $165.00That leaves $1,015.00 in laborDivide that by 3.5 hours and =$290.00 per hourYikes, HOLY MOLY, Dang, shucks That more than a Doctor, Lawyer & Rocket Scientist combined!But... the service was very nice.I just dont think we will return for more of that kind of ... (fill in your own words here)

Stan converted my garage doors to high lift tracks and wall mounted openers to make room for a car lift and fans. Fantastic job doing the conversion in less than two days. Very pleased .

I would like to give a HUGE shoutout to Amber over at Advance Door! We recently started to manage a building and Advance Door had been servicing the back gate and garage door with the previous owners - The transition was a little rough but once I started working with Amber, I have had nothing but friendly and expedient service! She always gets my work orders handled quickly and is just so friendly! Thank you Amber for being a bright spot in my day!

Paul did a quick efficient job ! He is courteous and knowledgeable. Advance is the only garage door company i have ever used. Honest and reliable every time! PhilHas also always been available to answer all our questions on all 3 of our properties! I highly recommend Advance Door !

Chrissy was super helpful every step of the way! And Stan was an excellent installer. Don't wait until your opener fails! Less expensive than you think & the included app is so handy!