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Magic Garage Door

full star full star full star full star star (30)
87.1 miles away
  • Home Garage
  • Commercial Doors
  • Registered myQ Diagnostics Dealer
350 Wadsworth Rd
Orrville,OH 44667-9214

Reviews

I have a great garage door guy, who does all my garage doors installs. When I built a large building with 18'w x 14'h all glass door, he would not install it. "Nothing but problems". I have had any issues with the door operation for over two years now and magic helped me out. I believe owner was undergoing cancer treatment at that time. I pray he is doing great and continues to serve his customers so well with his team.

Shawn Lazarus

10/15/2026

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I wish all service companies were as professional, reasonable, informative and polite as Magic Garage Door. I normally don't leave reviews, but we will never use anybody else for any garage door needs we have. Highly recommend!

Dee H

10/15/2026

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They are always very timely and well priced whenever I need my garage door repaired I've used them four different times over 10 years always super nice and get the job done quickly.

Mike

10/15/2026

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Garage doors are not easy to find right now! Dean talked me through the whole process, helped me chose the style that best fit my home. Customer service is excellent!,, Do not hesitate to purchase from them. EVERYONE was kind, all the way from the receptionist to the installers! Such a positive experience and the garage door is absolutely perfect! Thank you Magic Garage Or!

Debbie Stanger

10/06/2022

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I had a brand new building built and the company that my builder used to sub contract the garage doors was Magic. While there is nothing wrong with the doors materially (other than a small issue with a door seal on one of the doors) I was not impressed with the business side of Magic. The first issue I had was when I had the opportunity to install the wiring before the walls in the building went up I asked Magic to come out and pre-wire the doors and mark where they wanted the electric boxes, thinking this would be an opportunity for them to get everything in place where they wanted it, not leaving work to do when they actually installed the doors. Well, I had to pay an additional $100 for the convenience of doing this. Then when they did install the 2 doors, which it took them a day and 1/2 to do, I was asked how many remote controls I wanted. I expected to be provided with an opener for each door that I purchased, but found out that only one was being provided and that I'd need to pay for the additional opener. I called Magic to ask about this and I spoke with Dean, I believe he is the owner of the company, and was basically chewed out for expecting 2 remotes and how horrible it was to deal with my builder, with a complete diatribe on how difficult his job is with customer requests/demands. After about 10 minutes of basically being chewed out for even suggesting that a 2nd remote should be provided, especially after I saved them at least that much in time and materials by paying the $100 for the pre-wiring, he angrily agreed to "eat the cost" of the 2nd remote ($25 his cost).I have to admit, I have not been talked to like that since my days in the Navy, and his rudeness to an actual customer was something I was not expecting. They obviously don't need the work or recommendations and I would not recommend them to anyone.

Bret Clark

09/01/2020

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