Precision Door of Cincinnati

I was getting our home ready to put it on the market and realized the garage door needed to be replaced. I had already heard of Precision and their great work so I contacted them. They came to do an estimate within a couple of days and did not pressure me to buy more than what was needed, without compromising on safety. I needed an immediate install and they accommodated me the best they could which was very fair. Had the door installed within a week and it was smooth and pleasing both visually and auditory. There was a small hiccup a day later. It happened after work hours. I contacted their call center and management returned my call first thing in the morning. Extremely professional. Heard my concerns, revisited the work and came to an immediate resolution. All while keeping me, the client, reassured that the issue would be resolved. They did not disappoint. Within 24 hours all was handled and the garage door continues to be one of the best improvements done. I recommend Precision for your garage door needs. Reasonable pricing and top notch staff.

I used Precision to replace 23 yr old garage doors. They sent an Angel. Angel Mattia did the installation and he did an excellent job! I was particularly impressed by the trim from the outside. No gaps anywhere. Getting new garage doors? Ask for Angel!

I recently moved into my home and discovered that the garage door safety sensors were offline, so I called Precision Door Service. Brendan came out on Saturday morning right on time and immediately impressed me with how thorough and professional he was.He clearly explained what he found, what was causing the issues, and the different options for addressing them. There was absolutely no pressure to choose one option over another. Everything was laid out clearly on an iPad, including what each level of service would involve and cost.We ultimately decided to replace the springs and some other door hardware as well. Once I gave the go-ahead, Brendan got to work immediately and had all the necessary parts right there in his truck. The whole process was efficient, transparent, and easy.I’m very satisfied with the outcome and would absolutely recommend Precision Door Service. Coincidentally, I saw another Precision Door truck on the freeway later that day and thought, “Yep, these guys are everywhere.” Great experience all around!

Service man was nice, helpful, came on time (on the early side of the time window given) and thorough. Did a great job fixing the door which works now!My only complaint is the price. They don’t separate out the costs for parts and labor when giving the quote. The parts didn’t seem very expensive (from a google search), so that means labor cost was EXTREMELY high for an hour of work. I guess this is both for the convenience of getting the work done straight away (they came and completed the job the day we called) and the “tax” of living in a high cost of living area.

Had an issue on a Thursday and that Friday Hector came out and fixed the issue immediately. Very kind and very attentive to service. The garage door is working flawlessly and better than ever before. I had a great experience and the work + service was A+ !! Hectors manager came out to help at one point as well (Rob) if I have his name right and he was fantastic. Highly recommend Hector Rob and the whole company as a whole for all your garage door needs !