PRECISION GARAGE DOOR SERVICE -

Extremely satisfied with the service I received. I called and they came out within 2 hours and setup my garage door opener. I purchased one from Lowe’s and even took it back and purchased the one through them instead to guarantee their warranty. They were knowledgeable and explained everything .Extremely polite and professional! Highly recommend!!!

I am so impressed with Precision Garage Doors! I have been completely satisfied from start to finish. Our initial visit from Camden to assess and diagnose our garage door opened our eyes to serious safety issues and he was visibly concerned for us! We opted for a new garage door and it was ordered and installed with such precision, they exceeded our expectations. Our technicians, Dustin and Matt, are outstanding not only as employees but as good hearted citizens. They are so knowledgeable and patient. We wholeheartedly recommend Precision Garage Doors!

After many years without service it was time to get a new garage door system. Camden and Mitchell came out from Precision door service. They were on time polite and very professional. They installed everything the same day and it works perfectly! Thank you all. From start to finish I couldn’t be more pleased!

I had my garage torsion springs replaced on 12/11/24. I called several places and had a good response from all of them. I had scheduled them all to come for an estimate on the same day but when I realized I would be paying diagnostic fees for all of them I cancelled them except for Precision Door. I was in a difficult position. I could not open my door at all. Cars were outside and it was a Friday. I was quoted the price, cringed, but had them proceed. The technician took less than an hour to do the job. It was obviously very easy and he did it well. When I discovered just what these springs would have cost had I ordered them on line ( and yes I compared the exact spring that was installed ) I felt strongly I had been over charged. I understand that a company needs to mark up the materials. I’m even okay with 100% mark up but when the mark up exceeds 250-275% that is just not right. I paid $992.82 for springs, lubrication of rollers and hinges, and an hour of labor. If you decide to go with this company be aware that you are going to pay well beyond what you should.

We had our garage door serviced today. Camden arrived early, which worked to our advantage. He acknowledged that he was early and asked if that worked out for us.Camden pointed out that our metal rollers could be upgraded to nylon, which would be quieter and last longer, for a nominal cost. I very much appreciated that information as the metal rollers were definitely noisy. Once he had installed the nylon rollers he demonstrated the final result and it was a marked improvement.Very happy with the service we received.

A spring broke late afternoon so that I could not raise my garage door. Our cars were trapped. We had appointments the next day. Precision garage door was able to get a technician to us in just a few hours. The technician was knowledgeable, professional, personable and thorough.He provided an estimate, I approved it and he had the garage door repaired in less than an hour. The price was in line with what I expected. I was very pleased with this company's quick action and professionalism of the technician. I highly recommend precision garage door for your garage door needs.

Spring split on our rental property. I made an appointment on precision garage door service website. There were tons date and time options. My appointment was for the next day. Website is great. It allows you to describe your issue and submit pics(if you choose). The morning of the appointment i recieved 2 emails and a text with a pic of my technician and there ETA. My appointment was at 0800-100], my tech arrives 0830 (awesome!). Tech was quick, clean and professional. Change spring and lubricated door and hinge points. In and out 1hour. Price was as expected and I was able to pay on-site once job was done (Very convenient). All in all i would highly recommend precision garage door service to anyone needing quick, clean, professional work performed on the garage doors.V/rC. Rogers

I called on Thursday to ask for some assistance with my garage door, which was not opening and the technician who answered actually said they could come out that day. Unfortunately, I wasn’t available that day and they came the next morning. I was so impressed with the notification that I received that the technician was in route. You sent a picture so I would know who was arriving at my home.Ty was incredibly efficient and identified the problem almost immediately. The parts do need to be ordered so I do have to wait a bit for the final fix, but he was able to make a modification so I could use my garage door.This was exceptional service from start to finish.

Same day appointment for a garage door tune up.Ty called with an estimated time of arrival which was spot on. He took the time to explain what was needed, gave options of what was necessary and what could wait. He wired it to what it should have been wired to. Moved the wall button closer to the interior door, replaced the outside keypad. Remounted and aligned the motor, New rollers, etc.So quiet compared to what it had been.I would highly recommend this company for your garage door needs.

These guys are great. Mitchell was able to fix our door the same day that I called. He was prompt (actually early ) and did a great job. He had all the parts with him that was needed to complete the job so there were no delays in finishing the repairs. He was friendly and very polite. GREAT company to work with.

Wow, talk about impressive! Called this morning at 11 o’clock had a guy out here by 1 o’clock this afternoon to take a look at our garage door. If that’s not impressive enough, this guy was amazing, honest, friendly professional swift, and didn’t try to pull any fast ones by insisting we add on something that we didn’t need immediatelyCamden was a gem to work with and he knows his business like the back of his hand. I’m guessing he’s been doing this type of work for 15+ years.Precision, you’re so fortunate to have Camden on your staff, but I’m sure you know that. He represents you proudly and he obviously loves his job.Thank you to Camden and to Ashley who was such a joy on the phone when I called with questions.My garage door seems so much happier as it doesn’t groan anymore when opened or closed.Camden, Congratulations on your wedding in 2 weeks!Michael Mercer

My old garage door simply crashed on me so I called Precision. Someone called on me the next day. My absolute shout-out goes to Dustin Abercrombie (installer). Every thing he did was absolutely efficient and professional. Highly recommend!

The best company ever to take care of your garage doors! Brandon Radloff was the service provider and he was absolutely excellent. He arrived during the timeframe designated, was very respectful and courteous, and explained the whole process. As soon as he walked into our garage, he knew what was wrong with the doors and what he needed to do to fix them.! He gave us two options in repairing the doors. He went above and beyond by explaining to us what had happened and what he was going to do and then showed us what to do to maintain the doors. He is probably one of the best service providers of any company I have ever met. We will be recommending Precision to anyone and everyone needing Garage Door repair or servicing. Thank you Precision and thank you Brandon!!

Garage Door Installation in Wilmington, NCPrecision Garage Door Service recently completed the installation of an 18-foot garage door at my residence in Wilmington, NC. Their team managed the entire process, ensuring the new garage door was properly fitted and functional.Professionalism and ServiceThroughout the installation, the staff at Precision Garage Door Service demonstrated a high level of professionalism and expertise. From the initial consultation through to the final installation, every team member was knowledgeable, courteous, and maintained clear communication. The staff addressed all of my questions and concerns, showing a willingness to help and providing attentive service at every step.Quality and ValueThe door and motor installed were quality products, and I found the cost to be more than reasonable. Overall, it was a very positive experience.RecommendationBased on my experience, I would highly recommend Precision Garage Door Service to anyone in the market for a garage door. You will not regret choosing them.Terry McCall, Wilmington, NC

Just great all around. Called Monday at 7:30 am, got an appointment from noon-2, diagnosed my issue, provided a fair quote, replaced the springs, replaced the rollers, performed a maintenance, tested it out. Fixed the problem, improved its performance. Technician (Camden) was smart, efficient and kind. World class!!

I purchased the "Quiet Premium Tune up and Roller Replacement". Rollers replaced, tension springs adjusted and lubed, door seems to be opening and closing alot smoother and quieter. Precision sent a text (with picture of technician) to alert me that Brandon was on his way. Brandon also called and let me know about what time he would arrive. Brandon was very professional, explained in detail what he was going to do. I would reccomed both Precision and Brandon for your garage door needs.