Reviews
Scott was very knowledgeable and worked efficiently to install a new motor, wall switch, and keypad. He patiently helped me program the keypad as well as the remote button in my car. We are definitely enjoying the features of our new garage door !
Frank M.
Precision was about to get someone to my home the same morning as my garage door issue.Walker was very friendly and knowledgeable. He gave clear options on repairs and explained the root cause of the issue.Overall was a good experience with Precision.
Steven McKee
Called at 3:45 about my broken garage door and they had someone at my house within the hour! Walker was fantastic, super friendly, and his attention to detail made me very comfortable with his work. He treated it as his own garage door and I couldn't recommend Walker and Precision enough. Very Happy customer, thank you, Walker!
Michael Rutherford
I’ve used Precision Door religiously for all garage door opener issues and always satisfied. My latest issue was the door wasn’t closing and the light was flashing on the unit. I called Precision and the agent said if the light was flashing, a technician needed to check it out so we scheduled a call. When the technician arrived he spent about 5 minutes to find that one of the sensors had been bumped and was no longer in line with the other sensor. He said when the light blinks like that it’s almost always a sensor issue. My question is why doesn’t the staff who take calls ask that simple question before they send someone out and charging a couple hundred bucks when it could be something this simple. At the very least, the technician could call in advance to see if it was a simple fix. I did not receive a voicemail from you as you indicated below
Jay Bastian
Had a problem with garage door and called Precision Overhead garage door service. I have used Then before on another garage opener repair and had a great experience. On the first repair, they sent out Walker Evans as a technician, and I was super impressed. Walker has a great personality and very willing to offer great detail to allow the customer to understand the repair. I was lucky enough to Have Walker Evans as my service tech on this repair.He arrived with that great attitude and personality and fix the door quickly He was accompanied by a trainee (Sam) who is very nice as well. Precision has the right idea by having Walker train the incoming staff. He is a great example of exceptional customer service.