STURGIS OVHD DOOR & LADDER LLC

I'm always nervous about a company that's going to tell me I need the whole door when really I don't. It was obvious to me that this company was not one of those.Thank you for repairing my garage door in a timely manner.The office people and the technician were wonderful people to go through the stressful process with.

Put the wrong rails on my doors and cut them off to get them to fit. The doors were rubbing on the bottom of the trusses and the doors had a huge gap. After a month they came back and changed the rails on the top but left the one's they cut off and still didn't put the seals on the doors. After hiring another company to do the seals they tell me because of the way the doors are installed they have to put another style door opener on and adjust the doors to get them to work and I won't be able to put a ceiling in the building the way it is. I have waited five months for sturgis door to finish the job right. I will never recommend this company to anyone.

called them Monday to fix my broken garage door and was told i would get a return call with an appointment for a repair service, I called back on Tuesday late afternoon to find out if I had gotten lost in the shuffle and was told that "he" had not put me down for an appointment and after reconfirming my contact information was told I will be contacted to get an appointment. Now at 4 days still waiting for an appointment !!! not a repair just an appointment to get a repair!! Time to go somewhere else as I would advise everyone else to do

About 2 years later and I have had numerous things I have had to fix on my door myself. Trim coming off, locking mechanisms coming loose, doors not closing properly, lights at the bottom not lining up properly, buttons not working. And instead of installing a nice opener on the wall beside my entry door like any normal garage has, I got an opener meant for inside a car Velcroed to the wall of my garage. Not very pleased with my doors for how much money I spent.

They did a great job removing my old wooden door that broke. They came out and measured, went over options and made suggestions for styles that would match the original door. We wanted wood but not with the real wood price tag, we decided on a wood grain pattern steel door. Installation was within 3-4 weeks after ordering. They removed the original door, installed the new one, and hauled the old one away all in 4-5 hours. They were friendly, answered questions, and kept us updated through out the whole process. The price was great, they beat out local competitors by a few hundred $ (I got quotes from three separate companies in the kalamazoo/Sturgis area). 10/10 recommend.