TMII Enterprises LLC

5/5 Stars — Outstanding Service from Austin at Don's Garage Doors!We had a wonderful experience with Don's Garage Doors this morning when Austin came out to our home. He actually arrived a few minutes early, which was a great surprise and very convenient for our schedule!Austin was extremely professional, polite, and thoroughly knowledgeable. His presentation was truly eye-opening—he explained how garage door systems work in a way that was clear, simple, and easy to understand. It’s rare to find someone who combines great customer service with such impressive expertise.Highly recommend Don's Garage Doors, and especially Austin, if you want the job done right!

Everything sems to be in good order. The garage door is sooo quiet! It has a failsafe on it. The technician has years of experience. He worked very hard and consistently. I reslly like all of the features of my new heavy duty door, heavy duty motor, quiet, heavy duty hinges, springs, and tracks! Good job! I hope the company never starts taking shortcuts and ruins its good name by charging people lots of money for a junk product and install.

Samuel Jones with Don’s Garage Doors was amazing! He was professional and go us back up and running quickly. I can’t say enough good things about how he saved the day. I would definitely recommend him and Don’s!

Alex with Don’s Garage doors did an exceptional job today. I actually learned more about the operational mechanics of garage doors! There was a trainee with Alex who was also very professional. The company certainly knew what they were doing by having Alex be a trainer. Again, I can’t say enough good things about his knowledge of all things related to garage doors, as well as his work ethic, professionalism, and personable demeanor. Many thanks!

What a mixed experience! My technician, Austin, was great. I have no complaints on his performance. He made accommodations to arrive in the evening after no one showed for our 8am time slot. I appreciated his effort to makeup for the lack up communication from the office/dispatch on arrival time. That ultimately won him the job.I do take issue with the company’s sales process. The operating procedure they follow is misleading and corners the customer. I think there is a major integrity issue with the way the condition(s) of the client’s garage door are not disclosed on the front end. Only AFTER you sign your estimate (which is already an inflated price) for the original reason for calling, do they start looking things over in detail just to then surprise me with another quote for twice as much as I JUST AGREED TO!These issues were easily identifiable on the front end, and any technician with the slightest bit of experience would’ve been able to give me a heads up. I would’ve been far more likely to have done all the work proposed if it had all been disclosed on the front end. I understand some items cannot be determined until the work starts, but in this case everything was easily identifiable. This practice is garbage, and I would caution anyone who calls Don’s for either an emergency service or a garage door that is no longer opening. Just be prepared for surprises.