Reviews
Absolutely do not recommend whatsoever. Paying thousands for a garage door and getting misinformation time and time again. Had multiple calls with the office that I kept having to repeat information over and over again, the next day having the same conversations. Because of their disorganization, there was about a week of delay them actually placing the order when we did EVERYTHING the same day. Our sales guy gave us a delivery date for the door (that was completely paid in full) which apparently was a false delivery date. Zero communication from the company with any sort of update on the order, no call backs from the office.Highly recommend using literally any other company than PrecisionUpdate: after posting this, the door was magically scheduled for the delivery for today despite the manufacturer stating otherwise on the order status. Additionally, I got a phone call and text to schedule install and my husband got an email. We tried to call back, sent a text, and replied to the email and no one responded. After speaking to our sales guy, the GM called to schedule which after all the delays, said we could get it done on Tuesday then just didn’t mention it was 2 weeks from today. I informed him that date would not work because we were leaving for vacation which then he kept asking whether or not I would be home on that date, which I kept repeating “we are gone on vacation” and he again - asked if I would be home. I’m not entirely sure why saying we’d be GONE needed additional clarification but nothing actually surprises me at this point. There was also zero apology or empathy from said general manager that his staff’s lack of diligence already delayed the order that we just gave up on them even trying to make anything right.
Mandi Brown
I received amazing service. I haven't had any issues with my garage door since my appointment. Justin answered any and all questions I had. Not only would I recommend Precision, I would recommend asking for Justin. I'm sure everyone is great but he gave the impression that he really cares about his clients; he listened to concerns. Definitely would recommend.
BeautifulliSculpted
Fabulous experience!! Next day service!Door not lifting and the technician, Teddy Rush, immediately knew what was the problem.My door required sensor replacement which he had on truck.Terry was on time, instant diagnosis and quick replacement. Teddy was professional, polite and open to explaining what and how he was evaluating my door.I HIGHLY recommend Precision Coastal Garage Door Service!!If I ever need help again I’m calling them and asking for Teddy.Thank you for such wonderful service!!
Martha Barton
ServiceI had an outstanding experience with Precision Garage Door! From the moment I called to schedule an appointment, the customer service was top-notch. The technician arrived on time, was professional, and took the time to explain the installation process in detail. They installed my new garage door quickly and efficiently, and everything was done with precision and care.What impressed me most was the attention to detail and the quality of the product. The new door looks fantastic and operates flawlessly. I couldn’t be happier with the service and would highly recommend Precision Garage Door to anyone in need of garage door repairs or installation. Excellent work all around!
Nathaly Munera
Our technician Taima, was fantastic from start to finish! He showed up on time for our scheduled appointment for the estimate. He was very friendly, respectful and knowledgeable. He gave us 3 different estimates to choose from, we chose one and scheduled an appointment for him to come back and do the work. Once again he was super friendly and respectful. I feel he did a great job. Love my new garage door system! Thank you!