Reviews
Wow! What a great experience, beginning with Patricia. From start to finish, she was very informative about scheduling and excellent with follow-up. I could feel her sincerity and friendliness in every phone conversation. I appreciated that she understood my business's needs and time constraints. I would also like to mention the professional and knowledgeable technicians who serviced my security shutters and automatic patio doors: Eric Joseph, Joandy Hernandez, Joandy Bermundez, and Damien Simpson. I highly recommend Vortex Doors....
Joe Sanchez
Incredibly grateful for the service provided and in such short notice. Had an emergency with a glass door with the top pivot, technician came and resolved the issue. Also all coordination efforts by Patricia were key to getting this resolved the same day. Thanks!
Jesus A
I had such an amazing experience with Vortex Doors! They helped fix an issue we were having with the front door at our barbershop, and everything has been working perfectly ever since.Patricia and Chris, who youâll usually speak with over the phone, were absolutely amazing super kind, helpful, and just a pleasure to deal with throughout the entire process. The technicians who came out were just as great very professional, friendly, and easy to talk to, which made the whole experience even better.The door is now working flawlessly, and we couldnât be happier with the results. I would definitely recommend Vortex Doors to anyone in need of similar work.Thank you guys so much! If we ever need anything in the future, we know exactly who to call!!
Ciara S
I had a great experience with Vortex Doors from start to finish. Patricia was incredibly friendly and made it easy to schedule a technicianâthe whole process was smooth and stressâfree.When the technician, Eric Joseph, arrived, he quickly diagnosed the issue and efficiently replaced the door closers. Eric was professional, knowledgeable, and thorough.Overall, the service was excellent. Highly recommend Vortex Doors for their prompt support, friendly staff, and skilled technicians!
Rena Adan
Vortex Doors Miami is always responsive to our needs. We provide facility services to our customers and timely repairs are important. They keep us informed as to their schedule and have been known to "jump through hoops" to help us. Patricia is always very friendly and helpful. She listens to ensure that our needs can be understood and met.
Greg Ramos
Marco Island Executive Airport (MKY) – We’ve had Vortex out multiple times for various repairs, and from the start, it’s been a fantastic experience. Patricia has been amazing to work with—quick with email responses and always so pleasant. We had some specific restrictions, and they accommodated them without issue.What stands out the most is their exceptional customer service. On one occasion, Eric & Orialys was recabling a bifold door when a hangar tenant approached asking to borrow a tool. Without hesitation, they stopped what they were doing and lent them the tool. Recently, Jason came out to address an electrical issue. As we walked into the hangar, I casually mentioned that the door latch was bent. It wasn’t a big deal, just a comment. After Jason finished his work and left. I checked on the repairs, and not only was the bifold door functioning properly, but the bent hangar door latch was also fixed.In my experience, Vortex takes the time to treat our tenants and us with care and respect. Going forward, they will be our first call for any repairs at any of the three airports in our system.
Nick Rossdale
The team demonstrated a high level of professionalism, from their prompt response to my inquiries to the swift scheduling of my installation (thanks Patricia!). The installation process was seamless, and the technicians (Eric, Joshua and Jason) were courteous and efficient. It's evident that they take pride in their work, ensuring that everything was done to perfection. I highly recommend Vortex Doors Miami to anyone in need of door installation services. Their commitment to customer satisfaction and quality craftsmanship truly sets them apart.
T Rich
When our previous vendor for repairs and service went out of business we were lucky to find vortex. They've been reliable and professional with all our request, Joandy & Lazaro have did a great job when they came out to service the front door to our association.
Shawn Romulus
I had a great experience working with Vortex! They were incredibly responsive and helpful, ensuring everything was handled promptly and professionally. I highly recommend them. Thank you, Patricia, Eric, and Joshua, for all your help!
Abi
I have used Vortex twice for commercial accounts. They are extremely professional, great work.Hats off to the servicing techs Eric Joseph and Joshua Lagos.Front line office, Patricia great job. I will continue to use and recommend your services. Thank you.