Vigneaux Corporation

Tom, and Homer stepped in when the people who sold me my gate dropped the ball and did a stellar job of fixing someone else's incompetence. I had never installed a gate opener before and having a machinists background thought it would be fairly simple. The folks that sold it to me (Web Direct Brands) kept blaming my ineptness and I was greatly releived when Homer came out and told me I had done a great job installing my opener and the fault was with the Intel I had received from the seller. Their price was not cheap, but the service was well worth the it.

Thomas, David, and their team have been extremely helpful with installing a new entry and exit gate. Would happily recommend to anyone.

I would suggest never using this company. If you do make sure you review your invoice with a fine tooth comb. I was recently charged for a NEW part for our gate that took less than 5 minutes to install. I later find out that it was a used part they used, and was charged for 2 men 2 hours of labor to install it. When I asked Tom Wilson who I think may be the owner why I was being charged for two hours of service he said that the service charge was actually a re-stocking fee for the quote he gave me. The used part was supposed to be a stop gap for the job he was quoting me for. He said he went ahead and ordered the parts when I have in email where I said not to order the parts that I would not be going ahead with the quote. He actually sent me an email asking if I wanted him to go ahead and order the parts and I said no. I could not believe he would slide this in the invoice as labor and not even label it what it was. We are a big business and I am sure they were thinking we would just go ahead and pay the bill and not look at. I have never written a review on anything in my life but this was the most shady business practice I Have ever seen!! I continue to get invoices for the new part as well as the two men for 2 hours of labor after he told me he would reduce the bill. He is also still wanting to charge me a re-stocking fee for a quote that they gave us that we said no to because of course, we found someone to do it for a fraction of the price. Stay away from Vigneaux!!

What a great company, what a great team.For the past 5 months, they are helping us with all our service calls for the automated gates in Jacksonville. They are quick on scheduling the service calls and their technicians will do everything to make the gates operational. One big thank you to Vigneaux Corporation.

#1 fence & gate company in North Florida in my opinion. We are a General Contractor that also provides service work to our customers. We deal with allot of gate, fences, Hydraulic lift, and overhead doors issues all over North Florida. Vigneaux Corp has been working with us for over 14 years due to the service that they provide. We consider them an important part of our organization. When we call them for service, they never hesitate to get the job done and meet our expectations. Their tech's are very knowledgeable on the different operators. I do and would recommend them to repair any fence, gate, lift, or Overhead door.