Electronic Door-Lift Inc

I called to ask a simple question and the woman that answered the phone was rude as well as cut me off in the middle of what I was asking her regarding a garage door to be reinforced. First impressions are everything so I would not recommend this place. All I needed was to know if they can help me with a current garage door for security purposes, but the woman that answered the phone seemed like I was bothering her by calling. The owner needs to know about this so he could hire better people to represent his or her business. The call took place today.

We had a spring break overnight. I called EDL at 8am this morning and they were here within two hours. Thirty minutes later, all fixed. Couldn't be happier with the fast response and the service. Highly recommend!

I called to ask a simple question about installing a CAPXS unit that I had already purchased from Lift Master. When the representative asked if I already had the equipment and I said yes, his tone immediately became rude. I understand if the company has a policy about not installing customer-purchased equipment; that could have been explained politely in a sentence. Instead, he responded dismissively and very rude. I was only asking a straightforward question about installation, and the interaction felt unnecessarily unprofessional.

So happy I decided on EDL to install a new hurricane resistant garage door at my home. Very positive experience from the beginning. Fair estimate, accurate lead time quote, great follow-up and expert installers that were finished under their time quote. I can’t say that but other experiences we’re having during our house renovation.

Had Lance from EDL come out and replace garage door springs. Great guy, and great customer service. Thank you to Lance and to Deborah from EDL; I will definitely use your company again.