DENVER RAILING & METAL ART

I enlisted the help of Denver Railings for some custom power panels for my Tacoma. These were PERFECTLY executed and the turnaround time was less than 2 weeks! Great customer service, friendly, fairly priced and very professional! I appreciate you all so much! Thank you! I highly recommend them! A+++++, ️️️️️, 10/10!

Denver Railings did a top-notch, professional job on our stair railing. Their attention to detail from start to installation really impressed me. The initial measuring produced detailed drawings which they fabricated from and the railing is perfect. Even the installers left no detail un-checked. Highly recommended them.

This business is AWESOME! I needed new guardrails and handrail on my raised front porch. I took sketches in to six different fabricating businesses requesting an estimate. 4 of the 6 estimates came back changing my design to accommodate their ideas, supplies and abilities. Denver Railings wanted to build exactly what I had envisioned. The owners and office support were great to work with. Kathy, Sarah and Josh were always receptive to my questions and worked tirelessly to make things just right. My product was powder coated and I love the color. I wanted privacy, an updated look, and I wanted it all understated. The installers were perfectionists, taking their square product and making it fit a NOT SO SQUARE environment. I am so pleased. I highly recommend them.

Our original railing company fell through after not being able to meet our needs for horizontal railings. After searching and looking up many different vendors I came across Denver Railings who returned my call and all I can say is wow. The team knocked it out of the park, the communication was frequent, the staff was excellent to work with, and the final product is beautiful. You can tell the quality in the work and I am excited to stare at this beautiful feature in our backyard for years to come.

I had Denver Railings and Metal Art design and install a railing in my bi-level home.They came out, measured the area, and we discussed design. It takes about 6-8 weeks from paying the deposit to having the railing installed. They tell you a draft of the design will be sent for approval prior to fabrication. After about 4 weeks, I checked in since I hadn't received a draft yet. I wasn't sure how long the draft would take, and my original sales person was very difficult to get a hold of after my deposit was paid.About a week later, they sent me the draft. I had them change the placement of the railings in my entryway. Since I have a bi-level home, there is a post that goes to the railing upstairs and a post that goes downstairs. The draft had the posts staggered, which would look weird since they are right next to each other. I asked the designer to modify the posts so they lined up properly, and he did. I then approved the second draft of my railing design.Fast forward to install. The guys came and installed it efficiently. One of the installers had asked me a question when they were about 90% complete with the install, and I noticed the posts in the entryway didn't line up. I asked him about it and told him I asked for that to be corrected during the design process. At that point, they had already drilled through my tile entryway and wood floor stairs, so there really wasn't anything they could do. The installer showed me the paperwork they had, and sure enough, they were working off of the original design that was NOT approved.I email the designer, my salesperson, and the owner of the company. I asked if anything could be done, although I doubt it. Never heard back. Followed up with them again two days later asking the same thing. Never heard back. Not an apology, not an acknowledgement, not a suggestion to correct it, not a discount on final payment for THEIR error.So, I paid my final invoice and now have a railing that looks wonky in my entryway. Other than that, the railing is nice. There are a few details I would change if I could, but now I know better questions to ask. The staggered placement probably isn't a big deal to them, but I paid a couple thousand dollars for this railing and would have prefer it to be correct.Overall, I think this company has good craftsmanship. However, they lack attention to detail and have had poor communication and custom service, therefore I would not recommend using them. Mistakes happen, but at least take ownership of them.